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    • 17 Sep 2019
    • 22 Sep 2020


    Dear Ryan,

    Join the Alabama Rural Health Association for this dynamic, high impact, innovative, practical education series designed to achieve breakthrough sustainable improvements in your HCAHPS patient experience survey scores.

    This series consists of 12 individual, 1 hour webinars held on Tuesdays at noon (CST).  The dates for each webinar in the series is below.

    Each webinar in the series will focus on one HCAHPS domain and is crafted to provide participants with a step by step actionable blueprint to sustainably improve their patient experience scores.

    The content has been designed to provide an engaging, educational, how-to roadmap that will captivate the imagination of attendees to successfully drive positive behavioral change at every level.

    Each webinar includes a downloadable Learning Guide that features priority best practice tools, LEAN friendly SOP checklists, and critical implementation skills.

    To register for the series, click  here: www.webinars.customlearning.com/join/ARHA13

    If your specific registration code is not automatically placed in it, use this:          ARHA13

    Webinar Dates:

    1. The C-Suite Role in HCAHPS Transformation - September 17, 2019

    2. Quiet at Night - October 15, 2019

    3. Cleanliness of Patient Rooms - November 12, 2019

    4. Communication about Medicines - December 17, 2019

    5. Communication with Doctors - January 14, 2020 

    6. Communication with Nurses - February 18, 2020

    7. Discharge Information - March 17, 2020

    8. Pain Control - April 21, 2020

    9. Responsiveness of Staff - May 19, 2020

    10. Transition of Care - June 16, 2019

    11. Overall Rating - July 21, 2020

    12. Willingness to Recommend - August 18, 2020 

    13. Bonus Webinar: Applied Inspiration - September 22, 2020


    Be sure to download and print the series brochure: HCAHPS Breakthrough Leadership™ for a full list of the domain topics, dates and benefits, and this brochure which provides the details: HBS12 Webinar Master on how to organize for maximum implementation on each domain area, and who should register for each of them. This link to answer questions: FAQ's.

    Introduction to the HCAHPS Breakthrough Leadership ™ Webinar Series

    To find out more about the webinar series, if you have not participated before, attend this 45 minute introduction by series creator Brian Lee. He will review the subject matter of each domain and how the series will raise and sustain your HCAHPS scores, improve patient satisfaction and staff engagement. and how it can be utilized for additional onsite education. Details for the call:

    Sept. 26th. at 4:00 Eastern, 3:00 Central, 2:00 Mountain, 1:00 Pacific 

    Conference Call Number: 888-433-2192

    Participant Number:  7571921

    If the first webinar has already aired once you register, you will have immediate access to it via the On Demand Library, along with the learning guide and education tools. Your hospital will have an unlimited number of registrations for this series, so be sure every leader and department registers in order to receive the notices of each webinar the day before and day of its airing.

    We look forward to your participation in this valuable series!

    • 31 Dec 2021
    • 12:00 PM - 1:00 PM
    • Online

    Explore the several use cases by adding Telecardiology to your rural hospital. By utilizing technology to connect specialists to your patients and your providers, patients will be able to stay in their rural hospital eliminating the travel burden for the patient and allowing the rural hospital the opportunity to increase census.

    • 31 Dec 2021
    • 12:00 PM - 1:00 PM (CST)
    • Online

    This telehealth webinar will provide attendees with a walkthrough of the federal USAC program, how to apply for funds, things to consider with the program, and the benefits that the USAC program can offer for increasing broadband access to proper telehealth implementation.

    Natalie Verette, TeleQuality

    • 31 Dec 2021
    • 12:00 PM - 1:00 PM

    Transform Your Practice from Reactive to Proactive Medicine 

    Presented by 

    Chris Tomlin, Sales Specialist Rural Health 


    Jonathon Walters, RRT // Danny Boyd, RRT 

    Clinical Development EBM Protocols

    With increasing demands for cost savings and clinical improvements on Primary Care Nationwide, EBM is recommended one of the best add-ons for Rural Health and Nurse Practitioners.  This webinar is intended for Administrators and Practitioners who bare the burden of maintaining best practice solutions.

    In this webinar :

    -Learn how and why EBM’s Add-on clinical solution is a must for Primary Care and most all Rural Health Clinics

    -How EBM will assist the clinic in Proactive versus Reactive clinical approach 

    -Learn how to decrease the overall cost of a patient’s healthcare for those with diagnosis commonly seen each day 

    -Learn the positive effect on the clinic’s revenue

    -Learn how EBM’s program absorbs all the burden and financial barriers from the clinic

    (Duration 20 minutes // Plus Question and Answers) 

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